Festival Pass

No, a registration for XingEvents is not necessary. XingEvents is just the ticket shop provider.

All festival passes (ONSITE/HYBRID) may be picked up at the Information Desk in the Gloria-Passage (Königstrasse 22, 70173 Stuttgart) from Tuesday, 4.5. from 11:00 am to 10:00 pm and Wednesday, 5.5. – Sunday, 9.5. 10:00 am to 10:00 pm (CET).

Please bring your printed ticket or show us the confirmation (PDF), we sent by e-mail on your phone.

Please note that this year, due to significantly reduced on-site seating capacity, there is no admission guarantee and an additional ticket (free of charge) for the respective event is required for all cinema and special events. Admission to the event can only be guaranteed with the festival pass and the additional ticket and if you arrive in good time (at least 15 minutes before the start). All information on when and how you can reserve an extra ticket free of charge will be sent to you in an e-mail in good time before the festival.

All tickets are personalised and not transferable.

Cancellation of the ticket is generally excluded. Should the event have to be cancelled on site for legally induced reasons of infection control (e.g. Covid-19), the ITFS will take place completely online. In this case, the festival pass ONSITE will be fully refunded and we then recommend to purchase a new festival pass ONLINE+. HYBRID tickets will be converted into an ONLINE ticket by refunding the difference.

The hygiene regulations that apply to the event period can be found online in good time before the event. Please understand that we cannot make any statement on the regulations at the current time.

The platform Online+ will be activated from 3.5. – 16.5.2021. The platform offers exclusive film programs and on demand offers (around 200 short films from the International Competition, Young Animation, Tricks for Kids, Trickstar Nature as well as AniMovie feature films and other supporting programmes), as well as selected live stream formats. Please note that the films in the ONLINE+ media library can only be accessed from Germany.

Access to ONLINE+ is available via the ITFS website (www.itfs.de/en). First create a one-time password using the e-mail address you provided when purchasing your ticket. You can then log in with these access data.

HYBRID Festival passes grant access to all events during the festival week.

Please note that this year, due to limited seating capacity, there is no admission guarantee and a seat reservation (cinema ticket) is required for all events. Admission to the event can only be guaranteed with HYBRID Festival Pass + cinema ticket for the respective event and if you arrive in time (at the latest 15 min. before the start).

In addition, you have access to the ONLINE+ area. The platform offers exclusive film programs and On Demand offers (around 200 short films from the International Competition, Young Animation, Tricks for Kids, Trickstar Nature as well as AniMovie feature films and other supporting programmes) and will be unlocked from 03.05. – 16.05.2021. Please note that the films in the ONLINE+ media library can only be accessed from Germany.

If the event has to be cancelled on site due to the pandemic situation, the HYBRID Festival Pass will be converted into a ONLINE+ Festival Pass, the difference will of course be refunded.

Access to ONLINE+ is available via the ITFS website (www.itfs.de/en). First create a one-time password using the e-mail address you provided when purchasing your ticket. You can then log in with these access data.

To purchase a HYBRID Festival Pass discounted you must be a pupil, student or elderly people. Buyers of discounted festival passes are obliged to present a valid proof at the pick-up of festival passes. When buying a HYBRID Festivalpass discounted, the validation is done by entering the college, university or school. For elderly people, validation is done by date of birth.

ONSITE festival passes generally grant access to all events during the festival week. Please note that this year, due to limited seating capacity, there is no admission guarantee and a seat reservation is required for all events. Admission to the event can only be guaranteed with ONSITE Festival Pass + cinema ticket for the respective event and by arriving on time (at the latest 15 min. before start).

To purchase an ONSITE Festival Pass discounted you must be a pupil, student or elderly people. Buyers of discounted festival passes are obliged to present a valid proof at the pick-up of festival passes. When buying an ONSITE Festival Pass discounted, the validation is done by entering the college, university or school. For elderly people, validation is done by date of birth.